Frequently Asked Questions

We thought we would answer some questions that often come up about our services. If you have any other queries please don’t hesitate to call us on 03332225220. Every case is different and we are here to help.

Occupational therapy helps you do the things you want or need to do. That could mean helping you overcome challenges learning at school, going to work, playing sports or doing the housework. Everything we do is focused on increasing independence and wellbeing.

Occupational therapy is a science-based, health and social care profession that’s regulated by the Health and Care Professions Council (HCPC).  We are all members of our governing body, the Royal College of Occupational Therapists.


Occupational therapists work with adults and children of all ages. If the activities that you want or need to do are being affected by an illness or condition, occupational therapists can help you. We will enable the people we work with to live their best life.

An occupational therapist helps people overcome challenges to complete everyday tasks or activities – what we call ‘occupations’.

Occupational therapists see beyond diagnoses and limitations to hopes and aspirations. We look at relationships between the activities you do every day – your occupations – alongside the challenges you face and your environment.

Then, we create a plan of adjustments targeted at achieving a specific set of activities. The plan is practical, realistic, and personal to you as an individual, to help you achieve the breakthroughs you need to elevate your everyday life.

This support can give people a renewed sense of purpose. It can also open up new opportunities and change the way people feel about the future.


Yes! Occupational therapists can help you to maintain, or gain more independence, in your daily activities. You may have a disability or may have had a period of illness which has meant that you are finding it more of a challenge to live your life in the way that you would like.       


Occupational therapists work alongside other professionals such as physiotherapists, Speech And Language Therapists (SALT), teachers and psychologists to help the people they work with have the best outcomes.


Contacting us is easy….You can do this through the contact form on our website, by phone call (if we are not available we will return your call usually on the same day), by Facebook Messenger or by email.

We will want to know a little bit about why you have made an enquiry to us and what you are hoping to get out of seeing an occupational therapist.

We will outline the costs so you know what to expect to pay for our services. Once you tell us that you would like to go ahead we will match your needs with one of the occupational therapists in our team. We will then offer you an appointment for a home visit.

We will ask you to complete our New Client Information Form with some basic details and then sign our Letter of Agreement and then we are all set up for the occupational therapist’s visit!

We can offer an introductory Zoom call or telephone call if you would like to “meet” the occupational therapist who will be visiting you prior to your appointment.


Once we know more about your needs we will outline the cost of the assessment visit (this includes a written report or letter after the assessment).

If you wish to see your occupational therapist for follow up sessions we will outline the cost of these too.


We visit you! We can learn the most about how things are for you when we see you in your own situation. This is usually at your home, but it could be (for a child) at their school or nursery.


Usually between 1-1.5 hours but this can vary depending on your situation.


Once our occupational therapist has visited you, they will write a report which will include recommendations and this will be sent to you.

The occupational therapy report is yours and can be shared with whoever you wish, this may include your G.P., or other health care professionals.

Our occupational therapist can offer follow up sessions and continue to work with you on the recommendations that have been identified.


Kent Occupational Therapy will send you an invoice with the occupational therapy report. If you are having regular occupational therapy sessions you will receive an invoice at the end of the month.


The preferred method of payment is a bank transfer (BACS). Please ensure your payment is made within 14 days of the invoice being received.

Please let us know if you need to cancel an appointment as soon as possible. Cancellations with less than 2 working days notice Kent Occupational Therapy will charge a 50% admin fee.

Kent Occupational Therapy covers the whole of the county of Kent. If you live outside this area, please contact us as we may still be able to help!

We work hard to offer and provide you with the best therapy service that we can. We welcome, appreciate and are grateful for your feedback. If you have a suggestion on ways to improve our service or have been unhappy with any aspect of our provision to you, please email us.
our team

Accreditations & Qualifications

All Our
Occupational Therapists

Are specialists in their field
Are professional members of the Royal College of Occupational Therapy (RCOT)
Have degrees in Occupational Therapy
Are registered with the HCPC (Health and Care Professions Council)
Are up to date with statutory training and maintain high continued professional development and clinical supervision standards.
Are all DBS checked

Why Choose Us?

We're Hands-on

We are a team of Occupational Therapists headed up by Occupational Therapists, we understand Occupational Therapy inside and out! We are hands-on and our clients are the centre of what we do.

We Have an Excellent Reputation

We set up Kent Occupational Therapy in 2011 and have an excellent reputation throughout the county and we have been growing ever since so you know you are in safe hands.

We're a Small Supportive Team

We are a small, friendly, and supportive team committed to providing top quality Occupational Therapy. We always work hard for the best outcome possible. Add an extra line here please.

We are Experienced

Each of our Occupational Therapists is highly experienced in their field of work. We have specialists within the team, and we pride ourselves on our ability to deliver best practice OT for our clients

We're Flexible

We aim to offer flexibility with appointments 7 days a week because life doesn’t always fit into Monday to Friday 9 am-5 pm.